Director, Mobile Analytics – Customer Experience

Dallas, TX | Fully Remote

Job Category: Financial Services Consulting Job Number: 5162 Annual Salary: $195-215K Industry: Financial Services

Job Description

Job Description:


We have an exciting opportunity to join an investment management company as a Director, Mobile Analytics – Customer Experience. Our client is looking for an individual who can use quantitative insights to identify opportunities to optimize the client experience while leading a team of analysts.



Responsibilities include:



  • Leading a team of analysts, including but not limited to hiring, training, evaluating, supervising, and providing guidance as needed.
  • Using insights to determine opportunities to improve client experience with the mobile channel.
  • Collaborating with data scientists to create an experimentation plan.
  • Providing analytical insights to senior management regarding company strategy and client base.
  • Aid in developing the departmental budget which involves determining technology investments and budgeting to support these tools.






  • Bachelor’s degree or higher in a quantitative field.
  • At least 8 years of experience working with phone and/or app data.
  • Proven leadership experience.
  • Experience interacting with and managing stakeholders.
  • Enough familiarity with basic modeling techniques that you can create predictive models.
  • Extra consideration will be given to those who come from a financial services background.




Work Environment: HYBRID, on-site 3 days a week

Compensation: Bae salary for this role is $195-215K + bonus + generous 401K contribution.

Locations: Philadelphia, Charlotte, Dallas



Keywords: Digital Analytics, Mobile Analytics, Analyst, predictive modeling, Greater Philadelphia Area, Greater Charlotte Area, Greater Dallas Area, hiring

Meet Your Recruiter

TJ King
Executive Recruiter

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